用手机访问
先生，你如何了？你看着非常担忧。
B: I bought a computer in your store the other day. But there is something wrong with it, I cant turn on the computer.
我前些天在你们店里买了一台电脑，但电脑出了一些问题，我打不开电脑了。
A: Oh, really? When did you find this problem?
是不是真的？你是什么时间发现这个问题的？
B: Yesterday evening.
昨天晚上。
A: Did you carry the computer with you?
你带电脑了吗？
B: Yes. Here you are.
带了，给你。
A: I will check it for you. It is a little complicated. You need to go to the after-sale service to repair it. Have you taken your guarantee card?
我来给你检查一下。有点复杂，你需要到售后服务处去维修，你带保修卡了吗？
B: Yes. Where is the after-sale centre?
带了，售后中心在什么地方？
A: It is on second floor. Turn left when you get off the elevator. First of all, you should fill out the post-sale maintenance form.
在二楼，出电梯之后左转。第一，你应该填写售后修理表。
B: Alright. How long is the computer warranty?
好的，电脑的保修期是多久？
A: Its two-years that covers parts and service.
保修期两年，包含提供零部件和免费修理。
B: Can you fix the computer today?
今天可以修好电脑吗？
A: We are not sure. It depends on what the problem is.
大家不可以保证，这得看是哪儿出了问题。
B: But I need the computer to work.
但我需要电脑工作。
A: Dont worry. Well try to fix it for you today.
不要担忧，大家尽可能给你今天修好。